Your purchase of coaching packages or sessions indicates your commitment to participate in the process and follow through to its conclusion. However, we also understand that unexpected events can happen. In addition to the general guidelines outlined below, refunds and cancellations will be considered on an individual basis, at the discretion of  Brenda Burger.  You are asked as the Client to be committed and faithful, as Brenda Burger will be committed to your request for her services. 

In general these guidelines apply for coaching refunds and cancellations: 

• Prepayment of session(s) : The Client may cancel a session, within 48 hours scheduled session time.  The refund will be issued, minus a 5% transaction fee. To cancel an order, send your request to info@wisdomtothrive.com
• Once Brenda Burger has scheduled sessions with the Client, they are considered set appointments. However, if necessary, the Client may request to reschedule a session, if they give at least 48 hours advance notice. 
• Any missed sessions or cancelled pre-paid sessions, with less than 48 hours advance notice, payment will be forfeited. 
• If unexpected urgent, circumstances prevent Client from an appointment, or completing all of their pre-paid scheduled sessions, then the Client may request a refund for the amount pertaining to a pre-paid session, and or, a remaining pre-paid package of sessions. If approved, the refund will be issued, minus a 5% transaction fee.